GOGOMAKER Privacy Policy

2. Definitions

For the purposes of this Privacy Policy, terms are defined as described herein.

3. Information We Collect

3.1 Information You Provide

Account Information

When you register an account, we may collect:

• Email address
• Username
• Password (stored in encrypted form)

Payment Information

If you purchase paid services, payment is processed via third-party payment providers. We may collect:

• Payment method details
• Transaction records
• Billing address (if applicable)

We do not store your full credit card number.

User-Provided Content

When using GOGOMAKER, we may collect:

• Text prompts
• Uploaded images or videos
• Generated video outputs
• AI interaction history

Communications

If you contact us, we may collect:

• Email content
• Customer support communications
• Feedback and suggestions

3.2 Information Collected Automatically

Device Information

• Device type
• Operating system
• Browser type
• Unique device identifiers

Log Data

• IP address
• Access date and time
• Pages visited
• Clickstream data

Usage Data

• Features used
• Content generation activity
• Usage frequency and duration

3.3 Generated Content

When you use our AI services, we may temporarily process:

• AI-generated videos
• AI-generated images
• Intermediate processing data

4. Collection and Use of Facial Data

We respect your privacy and data security.

If you voluntarily upload images containing faces, GOGOMAKER may process facial information solely for AI generation purposes.

4.1 Types of Facial Data Collected

• We do not collect biometric identifiers.
• We do not store facial recognition templates.
• Images are used only to detect facial position and contours for video generation.

4.2 Purpose of Use

Facial data is used strictly for:

• Applying AI animation templates
• Generating requested content

It is not used for identification, tracking, advertising, or profiling.

4.3 Third-Party Sharing

We do not sell or share facial data with third parties.

All processing occurs in secure server environments.

4.4 Storage and Deletion

• Facial images are processed temporarily.
• Data is deleted after task completion unless saved by the user.
• We do not maintain facial databases.

4.5 User Choice

You may choose not to upload images containing faces. Core functionality remains available.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small files stored on your device to improve website functionality.

5.2 Types of Cookies We Use

We may also use:

• Web beacons
• Pixel tags

You may disable cookies in your browser settings, but some features may not function properly.

6. How We Use Information

We use your information to:

Provide and Maintain the Service

• Operate GOGOMAKER
• Manage accounts
• Process payments
• Deliver AI-generated content

Improve and Optimize

• Analyze usage trends
• Improve performance
• Develop new features

User Support

• Respond to inquiries
• Provide technical assistance

Security and Fraud Prevention

• Prevent abuse
• Detect suspicious activity
• Protect platform integrity

Communications

• Send service updates
• Send marketing emails (you may opt out anytime)

Legal Compliance

• Comply with applicable laws
• Respond to legal requests

7. AI Training and Data Usage

7.1 Model Training

We do not use your prompts, uploads, or generated outputs to train AI models. Your creative content belongs to you.

7.2 Data Processing

• Data is used only to generate requested content.
• Data is handled according to retention policies.
• Aggregated and anonymized usage data may be used to improve system performance without identifying individuals.

7.3 Third-Party AI Services

We may use third-party AI service providers under agreements ensuring:

• Data is used only to process your request
• Data is not retained after processing
• Applicable data protection laws are followed

8. Information Sharing

We do not sell personal data. We may share information in the following situations:

Service Providers

Including:

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support tools

Legal Requirements

If required to:

• Comply with legal obligations
• Protect our rights
• Prevent fraud
• Protect users or public safety

Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you beforehand where required.

With Your Consent

We will share information with third parties only with your explicit consent.

9. Data Storage and Security

9.1 Data Storage Location

Personal data may be stored in secure data centers, including outside Malaysia, depending on our service providers and operational requirements.

9.2 Security Measures

We implement reasonable safeguards, including:

• SSL/TLS encrypted transmission
• Encrypted storage
• Access control mechanisms
• Regular security monitoring

9.3 Data Retention

Data is retained in accordance with our retention policies and applicable legal requirements.

10. International Data Transfers

Your information may be transferred to and processed outside your country. We ensure appropriate safeguards are in place to protect your data.

11. Your Rights

You may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent

You may exercise your rights by:

• Managing your information within your account settings
• Contacting us at: hello@gogomaker.com.my

12. Children's Privacy

The Service is not intended for children under 13 years of age (or the minimum age required by applicable law).

13. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our Service.

14. Policy Updates

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

Continued use of the Service constitutes acceptance of the updated Privacy Policy.

15. Contact Us

PJ Perfect Twelve Enterprise

Website: https://www.gogomaker.com.my

Email: hello@gogomaker.com.my